Last Updated: 8th October 2024
At AFYAColleges, we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you use the AFYAColleges mobile application. By using our app, you consent to the practices described in this policy.
1. Information We Collect
When you use the AFYAColleges app, we may collect the following types of data:
a) Personal Information:
- User Account Details: Information such as your name, email address, and phone number when you create an account.
- Educational Information: This includes details such as your course enrollment, academic performance, and other information related to your studies.
- Device Information: We collect data such as device type, operating system, and unique device identifiers for analytics and troubleshooting.
b) Non-Personal Information:
- Usage Data: We collect data on how you use the app, such as interactions, app features used, and session duration, to improve user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- Account Creation and Management: To allow you to create and manage your user account.
- Educational Services: To provide you with access to your course materials, track your progress, and facilitate communication between students and faculty.
- App Improvement: To analyze how the app is used, fix bugs, and develop new features to enhance the user experience.
- Notifications: To send you updates related to your courses, upcoming exams, and important academic events.
3. Data Storage and Security
Your personal information is stored securely on our servers and is protected by appropriate technical and organizational measures against unauthorized access, loss, or misuse. We use encryption protocols and regularly review our security practices to ensure the safety of your data.
4. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that help us operate the app, such as hosting services or email delivery services. These companies are obligated to protect your information and only use it as directed by us.
- Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities.
5. Third-Party Links
The AFYAColleges app may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices or content of those external services. We encourage you to review the privacy policies of any external websites or services you interact with.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you wish to delete your account or request that we delete your data, please follow the procedures outlined below.
7. Data Deletion Request
You have the right to request the deletion of your personal data at any time. To initiate a data deletion request, follow these steps:
- Contact Us: Send an email to [Insert Email] with the subject “Data Deletion Request.”
- Processing Time: We will process your request and delete your personal information within [insert timeframe] days of receiving your request. You will receive confirmation once the deletion has been completed.
- Account Deactivation: Deleting your data will result in the permanent deactivation of your account, and you will no longer have access to your course materials or any other app features.
8. Your Rights
You have the following rights regarding your personal data:
- Access and Update: You can access and update your personal information through your user account settings at any time.
- Data Portability: You have the right to request a copy of the personal information we hold about you in a structured, machine-readable format.
- Object or Restrict Processing: You can object to or request that we restrict the processing of your personal data in certain situations.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted within the app, and you are encouraged to review this policy periodically. Continued use of the app after any changes constitutes your acceptance of the new terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: adinan.career@gmail.com
Phone: +255 755 552 959
Address: Moshi, Kilimanjaro, TZ